Care Quality Commission (CQC) reports

Hi all

The theme of last week was our Care Quality Commission (CQC) reports! Following the factual accuracy process we haven’t yet received the final draft reports from the CQC. We are expecting them very soon and we will go through them for any changes that have been made. We will then be in a position to announce when the CQC is officially publishing its final report and ratings very shortly.

We will be planning an event at Harplands Hospital to formally mark the publication of the reports. We are planning to livestream the event via both Facebook and YouTube – more details will be shared shortly.

Our celebrations continued as we learnt we were the HIGHEST PERFORMING mental health trust in England for the percentage of staff receiving their flu vaccination! A total of 79.7% of our staff received the vaccine as of 31 December 2016 – an absolutely fantastic result that saw us beat Mersey Care NHS Trust and Greater Manchester West Mental Health Foundation NHS Trust, which both achieved 77.8%.

By meeting our national quality target of 75%, it also means we have secured the full £140,000 income available! Firstly, thank you to all staff who took the time to get their vaccination; by doing so they have not only protected themselves against the flu, but also their patients, family and friends. Thank you also to our brilliant team of vaccinators, led by Deputy Director of Nursing Carol Sylvester and Josie Sage in the Infection Prevention and Control team, who went above and beyond to ensure staff could easily receive the jab if they wanted to.

We also learnt that two of our services have been shortlisted for the HSJ Value in Healthcare Awards. The transformation of our learning disability services has been recognised with the directorate being chosen as a finalist in the Community Health Service Redesign category, while the tremendous progress made by the Healthy Minds Stoke-on-Trent team in improving access to psychological therapies (IAPT) has been rewarded by being shortlisted in the Improving the Value of Primary Care Services category. Well done to both services – the awards will take place in London on 24 May.

I was pleased to chair the Staffordshire-wide Sustainability and Transformation Plan (STP) Digital Board last week. We have now moved into the delivery phase, having received positive feedback from NHS England for our digital plan. The governance structure has been refreshed and we have a smaller programme board. We spent some time discussing how we were going to work together in a climate of trust which is difficult when we all wear two hats – our organisational hat and system hat. As digital plans need to span the whole patient pathway we need to work collaboratively across Staffordshire. It was a good meeting with really exciting possibilities for improving patient care.

I also chaired the West Midlands mental health group where we heard about the really positive progress being made on projects across the patch. A four-year psychological skills programme has mapped competencies across different roles and identified educational packages available to support the development of psychological skills.

We are leading on the development of physical health skills needed to support people with mental health issues as well as the children and young people tier 3 and tier 4 workforce – these are both projects that have recently started.

I finished the week on Friday with a Trust Board development workshop where we spent some time discussing our future ambitions to attain a CQC ‘outstanding’ rating. We also had some fantastic sessions discussing how we can develop our service and user engagement, as well as look at how we can further develop the Board contribution to us achieving our strategic objectives – both collectively and as individual Board members.

About the author

Welcome to my blog.

My name is Caroline Donovan and I am the Chief Executive of North Staffordshire Combined Healthcare NHS Trust.

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