Our journey Towards Outstanding takes a big step forward

Last week was the week when the latest stage of our journey Towards Outstanding took a big step forward, with the formal notification that our latest round of CQC inspections is underway.


On Thursday, we received notification from the CQC that they will be carrying out the first of their series of unannounced visits, beginning on Monday 2 October with the Community CAMHS Team at Dragon Square and Adult Community team at Greenfields.  I know our teams there will give a great account of the work they do, and they’ve got a GREAT story of improvement to show and tell. The other services within Adult Community, CAMHS Community and whichever other core services the CQC visit will all happen this week as well.

So, best of luck to everyone in those teams - we know they will do themselves and their colleagues proud.


The Staffordshire Sustainability and Transformation Plan (STP) Digital Workstream, which I lead, took a significant step forward last week. I’m really excited to see the transformation which it will bring about. Our plans for an Integrated Care Record is really attracting attention and interest from the local STP, including significant interest in how it can help with the coming winter. The STP overall is moving into a new phase of delivery and our digital vision is seen as an important part of that delivery phase.

In that light, we were delighted to approve the draft Business Case for the Integrated Care Record, which we’re now calling the “Your Care Record’ (YCR) and the programme to deliver it – to be called “Your Care Connected”. The draft will now be taken to each organisation in the STP for their agreement.

It’s not simply introducing technology for technology’s sake, but really concentrating on the benefits it can deliver for local care:

The YCR will enable health and care practitioners to view information relevant to the individual they are caring for in any given place and time in a safe and confidential way. Practitioners will be able to see an incrementally comprehensive record for their patients’ medical and care needs, making care safer and reducing duplication. Whether individuals are being treated by their GP, in a community-based service or in hospital, their shared digital care record will be accessible 24/7 with appropriate permissions and consent. It will prevent patients from being asked for their information repeatedly and ensure their preferences such as information about resuscitation, mental capacity and end of life wishes are shared and understood by all practitioners caring for them.

I'll keep you all informed of the progress of this important transformation project.


I finished off the week signing off the final plans for our REACH Awards, taking place on Thursday evening (5 October). It’s going to be our biggest event ever, with more attendees and more nominations than ever before. Having originally created the REACH Awards, they are really close to my heart and it’s simply great to see them going from strength to strength.

Of course, the most important thing about the awards are that they are a reflection of how our staff value each other. Every person put forward for an award has been nominated by a fellow team member or colleague, so the fact that we’ve had more nominations than ever before shows the high esteem in which we hold those with whom we work. I know that not everyone can attend the event itself, so this year for the first time we will be live streaming the event via our Facebook Page at You can watch the even in full live from 7pm or on catch-up via Facebook from the close of the event.