Recognising excellence

Hi all...

I had a busy week last week supporting the health economy. I chaired various meetings, including the System CQC meeting, the Staffordshire and Stoke-on-Trent Sustainability and Transformation Partnership (STP) STP Digital meeting and the STP mental health meeting. On a positive note, the integrated care record is starting the procurement process this week. The Northern Alliance Board that I attended was also positive with exciting possibilities and digital discussed as well as the care home initiative, which is making progress.

At last week’s Board meeting, it was great to hear from our Chair and non-Executives how they feel one of the striking developments over the past year has been the Trust’s growing confidence in telling the wider world about the great things we do and the great staff whose work for us. That’s something that has been very important to me and a key part of our journey Towards Outstanding.

Of course, the most important thing to our service users and all of our staff - whatever their level in the Trust - is that we are genuinely improving our care and the services we provide. But we also want to make sure that our staff and services get as much recognition as possible for the improvements they achieve and the outstanding care they deliver. In that vein, I’m delighted that this week’s blog begins with a great example of where our reputation continues to grow.

CQC highlights Combined CAMHS as exemplar of good practice

Our Community CAMHS Team was one of two trusts spotlighted in the latest edition of the CQC regional publication highlighting great practice and innovation. The team was praised by the CQC for what it called its "journey of significant improvement" in tacking waiting times. 

The CQC stated "we found CAMHS had worked hard to improve patient care by eliminating the waiting lists by introducing a number of initiatives". These included:

  • Successfully securing funding from CCGs for a further 20 WTE staff and used a targeted recruitment campaign to attract skilled and experienced clinicians
  • Collaboratively setting a clear vision and goals with consistent messages being communicated by the senior leadership team and service managers to staff, children, young people and their families, stakeholders and other professionals
  • Introducing and embedding new ways of working while engaging and communicating with staff at all levels through a transformation framework

Really well done to Matt Johnson, Clinical Director for our Children and Young People’s (CYP) Directorate, Head of CYP directorate Helen MacMahon, the directorate staff and the children and young people who have been key to our improvement.

Finance Team shortlisted for more national awards!

The Finance Team has begun 2018 where it left off in 2017, with another series of national award shortlisted nominations. The team has been chosen as a finalist in the following four awards in this year’s Public Finance Innovation Awards:

  • Finance Team of the Year – Health
  • Achievement in Financial Reporting and Accountability
  • Finance Training and Development Initiative
  • Innovation in Treasury and Asset Management

Congratulations to the team, who have enjoy plenty of awards success of late, most recently the Healthcare Financial Management Association (HFMA) Awards where it won the Havelock Training Award. The team will find out whether they have won one or more awards when they are held on 25 April - fantastic news.

Trust Board recognises excellence

At each Trust Board we recognise an individual or team in delivering excellence with a REACH award. At Thursday's meeting, the spotlight was deservedly turned to our Community Outreach Team. The team operates seven days a week to deliver specialist care to people with dementia as well as those aged 65 and over with dementia or mental health issues. Working as part of a ‘whole system’ approach, they offer a level of support and intervention over and beyond that currently provided by Community Mental Health Teams – helping to reduce avoidable hospital admissions. The team live and breathe each of the Trust’s proud to CARE values of Compassionate, Approachable, Responsible and Excellent care and are passionate about putting the patient at the heart of the assessment and advocating for their views.

MPs’ meeting

I finished the week by taking part in the latest meeting along with Chief Executives from across the patch with our local MPs to talk through the challenges we face as a healthcare economy. It was a positive meeting with good relationships with our MPs, who want to help and support our health economy. They were fantastically keen to raise the profile of issues for North Staffordshire and Stoke-on-Trent nationally. It was great to be able to share with them the CQC exemplar for CAMHS services.