NHS Staff Survey - Combined Healthcare's journey of improvement continues

07 Mar 2018

The results of the latest NHS Staff Survey are in and they confirm that North Staffordshire Combined Healthcare NHS Trust's journey of improvement Towards Outstanding continues.

Coming hot on the heels of the CQC rating every one of our services as 'Good' or 'Outstanding', it’s welcome further evidence that our journey of improvement is also being felt and recognised by our staff.

The survey helps us to gauge how our staff are feeling, what they think about working in the Trust and the services and care we provide to our local communities. It also allows us to compare ourselves against other NHS trusts.

It’s particularly encouraging to see an improved score in “a place you would recommend to work or receive treatment” in comparison to other trusts. That’s great news and a sign our staff recognise positive change in our Trust.

Other areas of improvement include:

There are no significant reductions in our scores compared with last year, but we aren’t complacent. Areas that we will continue to work on improving include:

A particular priority will be creating real and lasting change in workforce race equality and supporting a culture of continual improvement that all staff can engage in.

The Trust is also implementing a Towards Outstanding Engagement programme which aims to improve the skills within teams – in particular, techniques to help improve staff engagement and effective team working.

To view the survey results in full, please click here.