OFFICIAL – We are the best rated Trust in the NHS!

The staff survey is our people’s chance to tell the Trust privately and confidentially about their experience of working here at Combined Healthcare.

They can tell us what works well and not so well.  They tell us what is good and what could be better.  Where we need to be proud and where we need to take action.

We were delighted that this year, more of our staff responded to the survey than at any time in our history. It’s great that so many of our people feel willing, able and enthusiastic to tell us their experience and their views.

But the staff survey not only a survey for Combined Healthcare.  It is a national NHS survey and your colleagues in every Trust in the country are able to do the same.

And this year, the centrepiece of this survey was a series of questions asking all NHS staff across the country how their Trust is performing against the 7 promises and 2 themes in the national NHS People Promise.

We have been working hard since the full national results were published only a couple of days ago.  And the analysis tell us and you something quite Amazing.

The fact is that across that across those crucial promises and themes in the NHS People Promise – to coin a phrase – Combined Healthcare is “simply the best”.

Combined is the number one, best performing Trust out of all 217 Trusts in the NHS Staff Survey. That’s ALL NHS Trusts – not just mental health trusts.

• We are the best performing Trust in the entire NHS for recognition and reward.
• We are the best performing Trust in the entire NHS for flexible working.
• We are the best performing Trust in the entire NHS for staff saying “We are a team”
• We are in the Top 2 Trusts in the entire NHS for staff saying they have a voice that counts.
• We are in the Top 2 Trusts in the entire NHS for staff saying “We are always learning”
• We are in the Top 2 Trusts in the entire NHS for staff morale
• We are in the Top 3 Trusts in the entire NHS for compassion and inclusion
• We are in the Top 4 Trusts in the entire NHS for staff saying “we feel safe and healthy.”

These are quite incredible results and a real tribute to all of our people. And in particular how they all treat each other as colleagues and managers.

We could not be prouder to be able to congratulate and thank them all on what they have told us.

At Combined Healthcare our continuing mission is to be outstanding in ALL we do and HOW we do it.  These Outstanding results tell us that in so many areas we collectively and individually are succeeding in that overall mission.

But we ALSO say – again and again – that we are NEVER complacent.  And we know that in the details of what our people have told us, there are still some areas of concern for some of our staff and teams.

As we celebrate our amazing overall achievement, we want to reassure all of our people that we will be studying those detailed results. listening to EVERYTHING we have been told and producing a Trust-wide action plan to address those areas where we need to do more. 

In the meantime, thanks and congratulations to all our fantastic staff. We are really pleased to see they have enabled their voice to be heard. And we promise to listen to you and will continue to support their wellbeing.