Hillcrest Recovery and Resettlement Service

Service name

Hillcrest Recovery and Resettlement Team

Main contact number

0300 123 1462

Service based at

23 Hillcrest Street
ST1 2AA – click here to get directions from Google Maps

Service hours


About the service

This supported accommodation and resettlement service is delivered by a team of Support, Time and Recovery (STR) Workers. Tenancy support is provided by Brighter Futures who are the social care landlords.

Accommodation consists of shared supported tenancies offering 40 bed spaces in seven different locations within Stoke-on-Trent. The service is able to provide a variety of accommodation and support options depending upon individuals assessed needs. Occupational therapy assessments can be arranged.

A short break service is also available. The team provides support to carers and has an established carers group. The service works in partnership and within care coordination to provide person centred and needs led support that is recovery focused.

The team enables access to a range of educational, leisure, vocational, therapeutic and employment opportunities in order to support individuals towards independence.