North Staffordshire Combined Healthcare Service User and Carer Stories

At Combined Healthcare, we believe in the power of stories.

Do you have a story you would like to tell us about your service user or carer experiences? We would love to hear from you.

We use stories at our Trust Board, our committees, and internal and engagement events. We also use them extensively across our website, digital and social media channels. We use them in the formats you would like us to tell them in – videos, blogs, podcasts or however you would like us to communicate your story.

You can see examples of our stories below.

If you have an idea for a service user and/or carer story, please fill in the form below or contact the Communications team on communications@combined.nhs.uk

If you have any questions, you can also contact our Patient Experience Facilitator, Veronica Emlyn, on veronica.emlyn@combined.nhs.uk

Suggest a Staff, Service User or Carer Story

A form to allow for online suggestions for staff, service user and/or Carer stories

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Philip and Jill’s Story

Early onset vascular dementia and the Walking Football Initiative

Simon’s Story

Simon reflects on changes he has witnessed and his admiration for Growthpoint.

New Beginnings

A story by a service user led support group of experience, recovery, loss and hope

Staff Nurse Story

A powerful staff story of discrimination

Family Group – Ward 4

A support group set up by staff on Ward 4 to ensure family members of patients also receive support that they need

Marcella’s Story

Marcella details her journey through alcoholism, recovery and how One Recovery and Edward Myers Marcella helped her.

Lee’s Story

Army veteran Lee talks to us about his PTSD and mental health difficulties which led him to the Greenfield Centre.

Sara’s Story

Sara tells us about how open, honest and consistent help from the same staff has aided her recovery.

Natalie’s Story

Natalie is a Carer and gives a powerful insight into the experience of working with our frontline teams as a carer – with particular praise given to the Edward Myers Unit, but also some challenging examples of where information has not been as good as it could be.

Adam’s Story – From Service User to Peer Support Worker

Adam has accessed Combined Healthcare's services for a number of years and is now using his lived experience to help others, volunteering at Changes, and in a role as Peer Support Worker with Step On.

Jacqui’s Story – Wards 4 and 6

Jacqui, the mother-in-law of a patient on Wards 4 and 6, tells us her experience of Combined Healthcare's service during a difficult time for her and her family. Humbling, but SO Proud of Wards 4 and 6

Chiara’s story – Parent & Baby Unit

Chiara first accessed service in 2017 after losing a baby in pregnancy and was subsequently helped for the birth of her child