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Combined harnesses AI to transform risk management learning and training

The latest edition of the “Combined Minds” show – released today – features a presentation, led by Associate Director of Communications. Joe McCrea, showcasing how North Staffordshire Combined Healthcare NHS Trust is using innovation—particularly artificial intelligence (AI)—to transform risk management learning and training.

You can watch the show by clicking on the image below

Combined’s innovation in AI builds on a history of digital experimentation, including the launch of the NHS’s first frontline podcast (“NHS Combinations”) in 2019, the creation of a digital TV platform (CTV), and pioneering use of virtual reality (CVR) to deliver immersive empathy-based training.

The focus of this show is the introduction of Combined Artificial Intelligence (CAI), exploring how AI can enhance training through three key aims:

  • creating striking digital environments
  • developing digital trainers, and
  • delivering content in multiple modes.

Using tools like Adobe Firefly, Generative Fill and the new facility from Apple to embed Codex into its Xcode programming tool, the team generates immersive training settings—from Victorian classrooms to futuristic spaces—demonstrating how AI can be embedded from the the start of the creative process through the entire production stages to completion.

AI-powered digital avatars, such as Rita (a risk training avatar), build on earlier work during COVID-19 to provide consistent, accessible training without requiring a physical instructor. These digital trainers deliver bite-sized learning modules, supported by interactive quizzes and real-time feedback.

Crucially, the same training content can be deployed across multiple formats: in-room touchscreen sessions, mobile apps, videos, and fully immersive virtual reality environments. Learners can access training anytime, track progress, and generate reports, with integration into learning management systems.

Overall, the show demonstrates how AI enables flexible, engaging, and scalable training, moving beyond traditional delivery methods to create a more interactive and accessible learning experience across the organisation.

For more information about Combined’s innovation in AI, learning and training contact communications@combined.nhs.uk

Recent updates

Combined Healthcare, alongside other organisations within Staffordshire, Stoke-on-Trent, Shropshire, Telford and Wrekin, are looking for organisations that are key contributors to serving our community’s health and social needs for our local population who would be interested in providing stretch placements for the 2026-2027 cohort of the High Potential Scheme (HPS).
Colleagues pose for a photo at the Oliver McGowan training recruitment day
On Thursday 4 June 2026 Combined Healthcare hosted an Oliver McGowan Training Recruitment Day. The Oliver McGowan Mandatory Training on Learning Disability and Autism is named after Oliver McGowan, whose death shone a light on the need for health and social care staff to have better training.  All colleagues at Combined Healthcare are required to complete the Oliver McGowan Mandatory Training on Learning Disability and Autism. To help facilitate the sessions, the Trust is looking to employ more experts with lived experience of autism or learning disability, to support this essential training as co-facilitators.

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