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Patient confidentiality

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By law, everyone working for, or on behalf of, the NHS must respect your confidentiality and keep all information about you secure.

In every place where you are treated by the NHS, there are people responsible for protecting your confidentiality. These people are often known as Caldicott Guardians.

The National Care Records Service (NCRS) and Shared Care Records is a service that allows health and social care professionals to access and update a range of patient and safeguarding information across regional Integrated Care Services (ICS).

The Summary Care Record (SCR) is a national database that holds electronic records of important patient information such as current medication, allergies and details of any previous bad reactions to medicines.

It is created from GP medical records – whenever a GP record is updated, the changes are synchronised to SCR. It can be seen and use by authorised staff in other areas of the health and care system who are involved in the patient’s direct care but do not need access to the patient’s full record.

Data regarding your health and care is recorded across NHS organisations and local authorities. ‘One Health and Care pulls the key data from these different health and social care systems and displays it in one combined record.

This enables registered health and social care professionals involved in your care to find all the key, most up-to-date data in one place which helps to provide better, safer care.

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