About Combined Healthcare
North Staffordshire Combined Healthcare NHS Trust is a leading provider of inpatient and community mental health, learning disability, substance misuse and primary care services in the West Midlands.
We are on an ambitious journey to deliver our vision to be outstanding – in all we do and how we do it.
In March 2019, we were proud to announce that the Care Quality Commission (CQC) had awarded the trust an overall ‘outstanding’ rating – the highest overall rating it can award.
The CQC rated Combined Healthcare as outstanding in ‘Caring’ and ‘Responsive’ domains. It was rated good in ‘Safe’, ‘Effective’ and ‘Well-led’ domains.
We provide inpatient and community mental health, learning disability, substance misuse and primary care services to people predominantly living in the city of Stoke-on-Trent and in North Staffordshire.
The trust runs a number of GP surgeries and is one of seven providers of mental health, social care and learning disability services in the West Midlands.
We currently work from hospital, GP practice and community-based premises, operating from approximately 30 sites to approximately 464,000 people of all ages and diverse backgrounds in our core area of Stoke-on-Trent and across North Staffordshire.
Our main site is Harplands Hospital, which opened in 2001 and provides the setting for most of our inpatient units. A number of our teams provide services across Staffordshire, the West Midlands and beyond.
We provide services to people with a wide range of mental health, substance misuse and learning disability and/or autism needs. Sometimes our service users need to spend time in hospital, but much more often we are able to provide care in community settings and in people’s own homes.
We also provide specialist mental health services such as child and adolescent mental health services (CAMHS), substance misuse services and psychological therapies, plus a range of clinical and non-clinical services to support University Hospitals of North Midlands NHS Trust (UHNM).
The trust has a range of formal and informal mechanisms in place to facilitate effective working with key partners across the local economy. These include participation in partnership boards which bring together health, social care, independent and voluntary sector organisations in the City of Stoke-on-Trent and the county of Staffordshire.
We help drive improvements across the wider health and care economy, through our leadership roles in the Staffordshire and Stoke-on-Trent Integrated Care System.
Our vision
Our vision is to be outstanding – in all we do and how we do it.
Our values
We call our values for the way we want our staff to behave Proud to CARE.
In delivering our services and in working with service users, carers, families, stakeholders and each other, we are guided by our Proud to CARE values: Compassionate, Approachable, Responsible and Excellent.
Our quality priorities
Our quality priorities are centred around four key areas that evidence the delivery of high-quality care and treatment in a way that is person-centred. We call our quality priorities SPAR: to provide services that are Safe, Personalised, Accessible and Recovery-focused.
These guide all we do and we benchmark our performance against them.
Greener NHS
The NHS is the world’s first health service to commit to reaching carbon net zero, in response to the profound and growing threat to health posed by climate change. The ‘Delivering a Net Zero Health Service’ report sets out a clear ambition.
Partners in Staffordshire and Stoke-on-Trent are working together to tackle climate change, and there are lots of ways we can all do our bit.
Care Quality Commission (CQC)
The Care Quality Commission (CQC) plays a crucial role in regulating health and social care services in England, ensuring they deliver safe, effective, compassionate, and high-quality care. Discover more about the CQC and its reports of Combined Healthcare.
