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Combined harnesses AI to transform risk management learning and training

The latest edition of the “Combined Minds” show – released today – features a presentation, led by Associate Director of Communications. Joe McCrea, showcasing how North Staffordshire Combined Healthcare NHS Trust is using innovation—particularly artificial intelligence (AI)—to transform risk management learning and training.

You can watch the show by clicking on the image below

Combined’s innovation in AI builds on a history of digital experimentation, including the launch of the NHS’s first frontline podcast (“NHS Combinations”) in 2019, the creation of a digital TV platform (CTV), and pioneering use of virtual reality (CVR) to deliver immersive empathy-based training.

The focus of this show is the introduction of Combined Artificial Intelligence (CAI), exploring how AI can enhance training through three key aims:

  • creating striking digital environments
  • developing digital trainers, and
  • delivering content in multiple modes.

Using tools like Adobe Firefly, Generative Fill and the new facility from Apple to embed Codex into its Xcode programming tool, the team generates immersive training settings—from Victorian classrooms to futuristic spaces—demonstrating how AI can be embedded from the the start of the creative process through the entire production stages to completion.

AI-powered digital avatars, such as Rita (a risk training avatar), build on earlier work during COVID-19 to provide consistent, accessible training without requiring a physical instructor. These digital trainers deliver bite-sized learning modules, supported by interactive quizzes and real-time feedback.

Crucially, the same training content can be deployed across multiple formats: in-room touchscreen sessions, mobile apps, videos, and fully immersive virtual reality environments. Learners can access training anytime, track progress, and generate reports, with integration into learning management systems.

Overall, the show demonstrates how AI enables flexible, engaging, and scalable training, moving beyond traditional delivery methods to create a more interactive and accessible learning experience across the organisation.

For more information about Combined’s innovation in AI, learning and training contact communications@combined.nhs.uk

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