The Care Quality Commission (CQC) has published its report following a recent inspection of Holmcroft Surgery, granting a score of ‘good’ across all domains for the site.
This was the first CQC inspection at Holmcroft Surgery since the site’s integration with Combined Healthcare, and involved large evidence submissions, completion of staff questionnaires and interaction with key stakeholders including the Patient Participation Group and Integrated Care Board.
Kim Stanyer, Associate Director of Primary Care at North Staffordshire Combined Healthcare NHS Trust, said: “We are delighted with the CQC’s rating of ‘good’ received by Holmcroft Surgery, this is testament to the hardworking and passionate team at the surgery and the high-quality care they strive to provide to each and every patient.”
“I would like to extend a heartfelt thank you to the Holmcroft Team, not only for their diligence during the preparation for this CQC visit – but also for the dedication they show to their work every day, along with the general practice leadership team, who supported the inspection visit.”
Holmcroft Surgery is a community GP practice based on Holmcroft Road in Stafford. The surgery is one of four GP practices that make up Combined Healthcare’s primary care provision – alongside Keele Practice, Moorcroft Medical Centre and Moss Green Surgery.
During its visit to the surgery, the CQC found that people were protected and kept safe, with facilities and equipment that met the needs of people and were clean and well-maintained. People were treated with kindness and compassion and their privacy and dignity was protected, with staff wellbeing supported.
The CQC also found that the surgery was well-led, with leaders visible, knowledgeable, and supportive, helping staff develop in their roles. People were involved in assessments of their needs, with staff who reviewed assessments taking account of people’s communication, personal and health needs.
You can read the CQC’s full report by clicking here.
The Care Quality Commission (CQC) plays a crucial role in regulating health and social care services in England, ensuring they deliver safe, effective, compassionate, and high-quality care. The CQC also safeguards the interests of individuals detained under the Mental Health Act.
North Staffordshire Combined Healthcare NHS Trust received an overall ‘outstanding’ rating from the CQC in 2019. This prestigious rating placed the Trust among the top mental health providers in England.
