The High Volume Users Team works holistically with service users who are regularly attending A&E.
The goal is to help to reduce the amount of individuals that need to attend A&E and attempt to get most, if not all, of their needs met within primary services.
The team consists of nurses, social workers and support time recovery (STR) workers.
Harplands Hospital, Crisis Care Centre and UHNM
Lawton House
North Staffordshire Combined
Healthcare NHS Trust
Lawton House
Bellringer Road
Trentham
ST4 8HH
Tel: 0300 123 1535 (ext 6661)
Harplands Hospital
Hilton Road
Harpfields
Stoke-on-Trent
ST4 6TH
Tel: 0300 123 1535