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Revolutionising patient care with the launch of PatientAide by Combined Healthcare

PatientAide logo

North Staffordshire Combined Healthcare NHS Trust is pleased to launch PatientAide for patients and service users. It is an online tool that allows patients to access their health documents all in one place.

How can I access PatientAide?

PatientAide is accessible through a free mobile app on smartphones or tablets (compatible with Android and iOS) and on an online webpage. To use PatientAide, patients and service users will need to be signed up by their healthcare professional from the trust before they can register with their details on the app.

Key features and benefits

1. Appointment management: Patients can view their upcoming appointments in the calendar and request cancellations directly through PatientAide

2. Health overview: Patients can view their medications, questionnaires, procedures and allergies on PatientAide.

3. View additional resources: Clinicians can make various media available through the app, including key documents, YouTube videos or web links to make sure patients have access to valuable resources to support them.

Liz Mellor, Chief Strategy Officer at Combined Healthcare, is pleased to see PatientAide available for patients and clinicians: “PatientAide aims to help communication between the clinicians and their patients. By putting essential information and tools directly into the hands of patients, this innovative platform is expected to create positive changes in how people manage their health. As PatientAide becomes available, patients who use it can look forward to a more connected, informed, and personalised healthcare experience.”

To find out more about PatientAide, either speak to your clinician or visit the Patient Aide page on the trust website.

PatientAide leaflet with key features, image of the app on a phone and a QR code

Recent updates

Combined Healthcare, alongside other organisations within Staffordshire, Stoke-on-Trent, Shropshire, Telford and Wrekin, are looking for organisations that are key contributors to serving our community’s health and social needs for our local population who would be interested in providing stretch placements for the 2026-2027 cohort of the High Potential Scheme (HPS).
Colleagues pose for a photo at the Oliver McGowan training recruitment day
On Thursday 4 June 2026 Combined Healthcare hosted an Oliver McGowan Training Recruitment Day. The Oliver McGowan Mandatory Training on Learning Disability and Autism is named after Oliver McGowan, whose death shone a light on the need for health and social care staff to have better training.  All colleagues at Combined Healthcare are required to complete the Oliver McGowan Mandatory Training on Learning Disability and Autism. To help facilitate the sessions, the Trust is looking to employ more experts with lived experience of autism or learning disability, to support this essential training as co-facilitators.

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