North Staffordshire Combined Healthcare Trust are committed to supporting carers. We understand looking after a loved one can be difficult at times. There are local agencies who can offer help and advice in your caring role. We have a dedicated page within our wellbeing portal where you can access more information here.

We are working alongside The Carers Trust to ensure that the principles of the triangle of care are embedded within our culture. The triangle of care is based on six principles that mental health trusts can use to include and support carers

1 Carers and the essential role they play are identified at first contact or as soon as possible thereafter

2. Staff are carer aware and trained in carer engagement strategies

3 Policy and practice protocols regarding confidentiality and sharing information are in place

4. Defined post(s) responsible for carers are in place

5. A carer introduction to the service and staff is available, with a relevant range of information across the acute care pathway

6 A range of carer support services is available along with the self-assessment tool 

7. These principals can underpin a healthy and productive relationship between the carer , service user and professional  

North Staffordshire Combined Healthcare Trust values your unique caring perspective feedback both positive and negative and can contact our Patient Experience Team via

Additionally, we value carers been involved in coproduction and forums where we can utilise your expertise to help shape our services. Your views matter.

Please see our coproduction pages for further information.

North Staffs Carers Association

North Staffs Carers Association is a local carer’s charity to access more information regarding support and advice.

You can also refer yourself directly to North Staffs Carers Association by clicking the below link.

In addition, it offers information and training to professionals who come into contact with informal carers and looks to facilitate communication and consultation between informal carers and the purchasers and providers of services.

North Staffs Carers Association seeks and represents the views of informal carers on the planning and delivery of services and continues to strive to identify and implement opportunities to improve their service to carers.

Carers are invited to use the facilities in a variety of ways:

  • Workshops
  • Activities
  • Support groups
  • Training
  • Health and wellbeing (massages, reiki etc)
  • Drop in service
  • Children’s area

North Staffs Carers Association 

Trent House

234 Victoria Road



Tel: 01782 793100