Contact us
North Staffordshire Combined Healthcare NHS Trust is the organisation which provides mental health, substance misuse and learning disability services across North Staffordshire and Stoke-on-Trent. If you would like to speak to us about any aspect of those services, the email and telephone numbers to use are below:
Do you need clinical advice or support?
If you are concerned about your mental health or someone you care for you can contact the ACCESS TEAM directly on 0800 0 328 728 (option 1) or 07739 775202 if this number is unavailable.
If you have a hearing impairment and are unable to utilise the telephone, you can text the Access Team on 07739 775202 and the team will respond as soon as possible (please note: this text service is available during the normal service hours and is charged at your network provider’s rate).
If you need urgent help but can wait until the next day then your GP can be the first point of contact to help navigate the best service for you.
If you feel unsafe and need immediate help go to your nearest hospital with an Accident and Emergency (A&E) Department.
If you are concerned about an immediate risk of harm – either to yourself or someone else – then phone 999.
General enquiries
Main switchboard
Tel: 0300 123 1535
If you have a hearing impairment and are unable to use the telephone, please text Harplands Reception on 07834 148926 and we will respond as soon as possible (please note: this service will be charged at your network provider’s rate).
Coming into one of our hospitals or units?
Our main sites and directions to them are listed here.
Media enquiries
Tel: 0800 0328 728 (free phone) or 07921 948282 (text and speech)
Email: communications@combined.nhs.uk
Out of hours or weekends
Please call the main switchboard on 0300 123 1535 and ask for the on-call director.
Please note:
As part of the trust’s commitment to make it as easy as possible for our service users, carers and visitors to access and use our Harplands Hospital services, we have introduced a new camera-controlled car park management system on the hospital site. You will be required to register your vehicle’s details if you are visiting the Harplands site. Please click on this link for more information. A downloadable leaflet for further information is available here.
Our headquarters
Lawton House
North Staffordshire Combined Healthcare NHS Trust
Lawton House
Bellringer Road
Trentham
ST4 8HH – click here to get directions from Google Maps
Tel: 0300 123 1535 (ext 6661)
If you have a hearing impairment and are unable to utilise telephone, please text Lawton House Reception on 07834 172194 and the team will respond as soon as possible (please note: this text service will be charged at your network provider’s rate).