North Staffordshire Combined Healthcare NHS Trust is an outstanding organisation, built by truly remarkable people delivering fantastic, high quality and compassionate care.
Working very differently together as a united team over just a few weeks from March 2020 onwards, our Trust, its management and frontline staff rose magnificently to the challenge of Coronavirus.
In doing so, we learnt much about our capability and appetite to embrace new ways of working and new realities.
Now it is right that we look to the future.
Click above to watch a video introduction to our Recovery strategy – delivered by CARA (our Combined Avator for Recovery Action)
Corporate Recovery Project Aim Statement
Our aim is to create the best possible working environment and working arrangements for each team and person.
Enable people to work more collaboratively, smartly, enjoyably and flexibly across corporate services and all parts of our Trust.
Our ambition is to take forward the best of what we have experienced becoming more creative, efficient, innovative and productive by Dec 2021.
How will we know that the change has resulted in an improvement?
- Working flexibly and enjoyably – individuals report they are happy with their work patterns and feel supported
- Teams report having development opportunities to sustain them and feel well connected
- Saving cost-effectively e.g. time, fuel, printing
- Reduced carbon foot print
- Increased work/life balance and job satisfaction
- Increase in attendance at virtual meetings in comparison to previous levels in person
- Effective collaboration with other teams and other departments – time saved
- Recruitment and retention improves for some roles
- Maximise productivity, creativity and innovation while reducing environmental impact.
- Increased capability in the use of digital platforms
- Spaces available for teams are fit for purpose and accessible
Principles:
- Work takes place at the most effective locations and at the most effective times, including working from home where possible, respecting the needs of the Trust, its service users , the individual and the team.
- Simplified collaboration and connectivity virtually everywhere means sharing information and working with others regardless of location.
- Space is allocated to activities, not individuals and not on the basis of seniority.
- A Flexibility First approach where flexibility is the norm rather than the exception. Everyone is assumed to be capable of Smart Working without assumptions being made about people or roles.
- A shared and agreed approach to Smart Working balances the freedom to choose with the responsibility to meet business needs.
- The processes people are asked to work with are continuously challenged to make sure they are fit for purpose.
- Managing performance focuses on results and outcomes rather than presence.