Staffordshire and Stoke-on-Trent Wellbeing Service (formerly North Staffordshire Wellbeing Service)
Main contact number
Referrals: 0300 303 0923 (Monday-Friday, 9am-5pm)
General enquiries: 01782 711651
Service based at
ST5 1QJ – click here to get directions from Google Maps
ST13 6EQ – click here to get directions from Google Maps
8am–8pm – Monday to Thursday
9am–5pm – Friday
About the service
Staffordshire and Stoke-on-Trent Wellbeing Service (formerly North Staffordshire Wellbeing Service) is an improving access to psychological therapies (IAPT) service that provides talking therapies and self-help courses for people with common mental health difficulties such as mild to moderate anxiety and depression.
It is available to adults (over 18) who live in North Staffordshire or who are registered with a North Staffordshire GP.
Psychological therapies are commonly known as ‘talking therapies’ or ‘talking treatments’. Most people can benefit from talking treatments. They provide treatment for people with depression, anxiety and other mental health issues. They can stand alone or be used alongside medicine or tablets prescribed by the doctor.
Talking treatments can also help people to deal with difficult issues in life such as relationship problems, bereavement, concerns at work or physical illness. Where people have long term physical conditions, such as diabetes, talking treatments have been proven to support them to manage their condition more effectively.
The Healthy Minds Service has successfully joined a new partnership arrangement with Midlands Partnership Foundation Trust, which launched on April 1 2020. The new Staffordshire and Stoke-on-Trent Wellbeing Service brings together existing Improving Access to Psychological Therapies (IAPT) teams in the county into one, to enable people to easily access the service.
Prior to this new way of working, North Staffordshire Combined Healthcare Trust managed your data. Going forwards, your data will now be managed by Midlands Partnership Foundation Trust. Please be assured that both organisations adhere to the same strict guidelines and we are committed to safeguarding the privacy of your data. If you have any queries concerning your personal information, please contact us. For more information about how we process your personal data, please see our privacy statement on the website at https://www.combined.nhs.uk/privacy/.