Older People’s Outreach Team

Service name

Older People’s Outreach Services

Main contact number

01782 441689

Service based at

Hazelhurst Unit
Harplands Hospital
Hilton Road
Stoke-on-Trent
ST4 6TH – click here to get directions from Google Maps

Service hours

8am-8pm – Monday to Sunday

About the service

The Outreach Team supports care being delivered and co-ordinated by Community Mental Health Teams to prevent crisis. The Team supports older people in their place of residence, and offers an alternative to inpatient admission.

If an inpatient stay has been necessary, the Outreach Team can support a timely discharge. The Team works closely with the family and carer of the patient, to support a robust care package, which includes carers assessments and advice on behaviours and medication.

PLEASE NOTE: As part of the Trust’s commitment to make it as easy as possible for our service users, carers and visitors to access and use our Harplands Hospital services, we have introduced a new camera controlled car park management system on the hospital site. You will be required to register your vehicle’s details if you are visiting the Harplands site. Please click on this link for more information. A downloadable leaflet for further information is available here.